FREQUENTLY
ASKED
QUESTIONS
Below you’ll find our most commonly asked questions.
If you would like to add to this list please let us know and we’ll update accordingly.
For event rules, please see our race policy.
If you are new to trail running, this is a great place to start! Our short courses are between 6-13km, giving you a great idea of what trail running is like without running too far. Our long courses are between 12 and 26km and usually have more climbing. If you are really nervous, check out the routes for each event and go for a quick hike or run on the course to get comfortable with the terrain. Download the route GPS maps from the individual race pages.
You can wear any type of running shoes but trail running shoes will give you the best advantage. Trail Running shoes (when properly fitted for your gait and stride) will give you ample grip when running uphill, superior traction when running downhill and usually have foot protection features like a rock plate under the ball of your foot and the toe bumper in case you kick a rock or root. Frontrunners has a great selection of trail running footwear but better yet, they have great staff that will fit you for the right pair of trail running shoes. Check them out at their 4 locations on Vancouver Island!
We have a medical team from Medix working at every event. First aid on course is available at our aid stations. If you need medical assistance during the race please ask the nearest volunteer. If you are unable to proceed, please ask the first runner you see for assistance.
Our courses are extremely well-marked. We use pink ribbon and pin flags, as well as arrows on yellow signs. In the highly unlikely event that you have gone off course, stop, turn around and return to the last place you saw flagging, you’ll then see where to continue on course.
Some of our races have cut off times. These times are designated times by which runners need to have arrived and left a particular aid station or location on the course. Cutoff times are to ensure the safety of our runners, volunteers and the general public who are using the trails and to ensure we stay within our permits. Cutoff times will be strictly enforced for this reason. Please see individual race pages for the cut off times.
If you don’t make the cutoff time, you cannot finish your race and will have to make your way to the finish line. Only our long course races have cut off times, so if you don’t make the split, you can finish the short course and be credited a short course time. Please ensure you notify the race timer when you finish the race.
We provide a delicious spread of food and drinks for you to enjoy! Grab a plate, celebrate your finish, make some friends and maybe win a draw prize!
Once the last runner has crossed the finish line, we run our finisher names through a draw and announce our draw prize winners. Ensure you stick around, grab some post race food, cheer on the finishers before we draw prizes from our sponsors!
Dogs are not permitted to run with you on any of the races. Dogs are welcome at some start/finish lines depending on bylaws in each town/park. They must be on leash at all times. Please note, dogs are not allowed at Ladysmith, Transfer Beach.
Sorry no pacers are allowed.
Poles are not allowed.
You can run the race with music but please only have one earbud in at all times. This is for your safety!
Be sure to set your alarm clock. The only ferry that will get you to the island on time is the first sailing (check schedule). There is an option to make reservations for the ferry which can alleviate some race morning stress. Visit www.bcferries.com for more information.
Please see individual race pages for parking information.
We do not offer refunds, however when you register for any individual races (not a season pass), you have the opportunity to purchase refund protection insurance from Race Roster. Learn more here: https://support.raceroster.com/hc/en-us/articles/4410757657876-Managing-My-Race-Roster-Registration-Refund-Protection
We do not offer refunds or credits. During the registration process you had the option to purchase cancellation refund protection insurance. If you chose to do so, you can claim through Race Rosters policy. Learn more here: https://support.raceroster.com/hc/en-us/articles/4410757657876-Managing-My-Race-Roster-Registration-Refund-Protection
If you did not purchase refund protection insurance at the time of registration, you unfortunately cannot be refunded.
Sorry, race entries are non-transferable.
Yes! Please get in touch within 48 hours of the event. There is no credit given for a downgrade from long to short course. The difference in entry fee will need to be paid to switch from short to long. If you decide to switch on race day, please ensure you notify our check-in team when you collect your bib.
Yes! Old Victoria Water Company supplies our water and we’ll have a tent at the start/finish line for you to fill up. In our efforts to reduce waste, we do not have disposable cups. Please bring your own.
You can buy one from the Frontrunners merch tent! Check out our sweet VITRS swag whilst you’re there!
Yes. You’ll find water at our aid stations and start/finish line. You should aim to be self-sufficient for the most part of the races. If you choose to drink from a water source, please treat your water as we cannot guarantee it is safe to drink. We do not have any paper cups at our aid stations!
Our aid stations are managed by an awesome crew of volunteers who are there to help you fill up your water bottles and help you finish the race. You’ll find water, Gatorade and yummy snacks to help get you through. Aid stations will also have first aid supplies, sanitary supplies, menstrual products, bug spray, sunscreen and sometimes sponge down cooling stations if the weather is hot.
We have a variety of aid station supplies, generally water, Gatorade, fruit, chips, pickles, gummies, cookies etc.
YES. Government issued ID is required to collect your bib. This is for safety reasons. If you do not have your ID, you will not be given your bib.
No. Bibs can only be collected by the runner with a valid ID.
Please pick up your bib from the registration tent at the event start/finish lines. Locations and timings vary – please see individual race pages for more information.
Bibs must be visible on the front at all times. Your bib is chip timed, please do not fold it. Consider using a bib belt if you are expecting to change layers.
If you run at least 3 of the races (in the same category: short or long), you’ll be eligible for series points. The top 10 runners from each age group win points. At the end of the season, the top three runners in each 10 year age category win a prize! See our Series Race Policies for more info!
All six races go towards your series score. The more you race, the more points you earn. See our Series Race Policies for more info!
The fun kids race is for all ages! We recommend any kids under age of 4 should run with a parent or guardian.
Our kids races range from 800m-1km. You can view the route on the individual race pages.
Thank you for volunteering, we couldn’t put on these races without you! You can volunteer by registering HERE.
Please ask us anything! Use our contact form here: Contact Us
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